Terms & Conditions
We are confident you will enjoy your shopping experience at Stringmail.
Your opinions are vital in our aim to bring you music strings at realistic
prices.
If there are any improvements or enhancements you can suggest please
e-mail us at info@stringmail.co.uk.
All Stringmail strings are rigorously quality checked before despatch
but in the unlikely event that you experience any problems or your string
is faulty please e-mail us.
We will promptly deal with your queries and if necessary arrange for
a replacement to be sent without delay.
Stringmail regrets that it is unable to credit any strings once they
have been fitted to instruments.
Privacy Policy
We are committed to protecting your privacy. We will only use the information
that we collect about you lawfully (in accordance with the Data Protection
Act 1998) and according to the Safebuy Code of Practice. We collect information
about you for 2 reasons: firstly, to process your order and second, to
provide you with the best possible service. We will never pass your details
on to any third party without your express permission. We will give you
the chance to refuse any marketing email from us or from another trader
in the future.
The type of information we will collect about you includes:
your name
address
phone number
email address
We will never collect sensitive information about you without your explicit
consent. The information we hold will be accurate and up to date. You
can check the information that we hold about you by emailing us. If you
find any inaccuracies we will delete or correct it promptly.
We do not send random marketing emails to personal email addresses (spam).
The personal information which we hold will be held securely in accordance
with our internal security policy and the law and the Safebuy Web Trader
Code. If we intend to transfer your information outside the EEA (European
Economic Area) we will always obtain your consent first.
We may use technology to track the patterns of behaviour of visitors
to our site. This can include using a "cookie" which would
be stored on your browser. You can usually modify your browser to prevent
this happening. The information collected in this way can be used to
identify you unless you modify your browser settings. If you have any
questions/comments about privacy, you
should email us.
We hope that you enjoy your shopping experience at String Express, and
that you will visit our site again in the near future. |
